Deliveries Are Prepared for Tracking
One of the huge benefits of electronic proof of delivery software is the ability to track every step of the delivery process.
With SMRTR electronic proof of delivery software, drivers log into the application on a mobile device. As they do, the deliveries are downloaded automatically. Once the download is complete, the drivers can then see the deliveries whether they’re connected to the internet connection or not.
Traditionally, if an error happened at this point in the process, it would be difficult to determine after the fact. With enhanced tracking features available in the SMRTR electronic proof of delivery software, customers and sellers can identify any errors or miscommunications earlier than ever before, setting them up to fix problems and resolve errors with ease.
Drivers Record Deliveries and Exceptions
As the delivery driver makes their stops, they can document the status of the packages they interact with. If a driver has discovered that a package was damaged, they can quickly and easily take pictures, uploading them directly into the electronic proof of delivery software.
With extra accountability available at the touch of a button, the seller is better protected from customer fraud or delivery errors.
Customers Provide Mobile Approvals
Once the driver makes it to the delivery site, the customer can inspect their packages to make sure they are undamaged and complete. Then, the customer can provide their signature for approval electronically.
Once this happens, the approval document can be submitted in the software and the driver can move on to the next stop. There’s no need for human intervention to file or document the approval — the entire process is completely automated, reducing the chance of lost documentation or human error.
Notifications Are Sent
The electronic proof of delivery software transmits the approval back to the customer, as well as to the back office. Both parties can know instantly that the delivery has been made and signed for. This notification helps the seller to know that the item was not damaged or otherwise in need of intervention.
Workflows for Delivery Issues
So what happens if there’s a problem with the package?. If the package was damaged in some way, this notation can easily be uploaded into the SMRTR software. This will initiate a workflow to notify the seller that an action must be taken.
SMRTR electronic proof of delivery software offers increased accountability and more responsive customer service, which can boost consumer confidence in your brand.
An Innovative Dashboard
Any actions that are taken throughout the delivery process can be reviewed within the dashboard.
Using the dashboard, you can also:
- Use geolocation to monitor your drivers’ routes
- Access delivery documents, such as customer BOLs
- Monitor the status of pending deliveries
- Check to see whether there are any issues that need to be resolved
- Communicate delivery updates automatically with your back-office teams and your customers
The dashboard even features interactive maps, which makes it easy to identify delivery points and driver routes.
SMRTR Documentation
With SMRTR electronic proof of delivery, documents that are generated at every point in the delivery process are stored digitally.
Modern companies are increasingly embracing the paperless benefits of electronic proof of delivery software. In fact, SMRTR’s system can help you to:
- Eliminate unnecessary paper forms
- Instantly send documents to all parties involved in the delivery process
- Reduce the cost of storing and shredding paper forms
- Reduce errors and inaccuracies
- Review analytics instantly
- Increase customer satisfaction
As your business moves away from relying on paper for documentation, you’ll discover that your documents are more secure, as well.
Keeping paper documents under lock and key isn’t as effective as having dedicated electronic proof of delivery software that has been designed from the ground up to securely store and share data.
Enjoy SMRTR Communication
Because businesses around the world are embracing work-at-home lifestyles, instant access to documentation is no longer a luxury. Now, it’s an absolute necessity.
When key staff members are juggling the demands of their daily duties, they need to be able to quickly access delivery information. This is often done from a mobile device. With SMRTR software, they can do just that. It’s as simple as logging into the dashboard.
Because the software provides updates in real-time, pictures and notes sent by delivery drivers can be seen, dealt with, and responded to without the need to wait until your teams are at their desks.
A traditional bill of lading (BOL) can also be tough to interpret, SMRTR electronic proof of delivery software makes documents easy to understand for all of the parties involved in the transaction. The communication between supplier, seller, customer, and deliverer improves with the increased clarity provided by the SMRTR system.
If you still use paper documentation, you know it’s a labor-intensive process. Documents need to be sorted, filed, or scanned. With so many moving parts and pieces, it’s easy to make a mistake.
Because there are no go-betweens in SMRTR electronic proof of delivery, the amount of labor is dramatically reduced. Documents are sent to precisely the correct location without any need for human intervention.
Deliveries are tracked using intelligent automation, rather than handwritten notes. This provides increased billing accuracy, quicker payments, and satisfied customers. But because the software works for you, you can still opt to override any decisions that have been made automatically.
Perform SMRTR Audits
If you have ever experienced an audit, you understand exactly how essential documentation can be. With SMRTR, you’ll have an up-to-date, organized repository for all of your delivery documents. You can access them all instantly, eliminating the time searching for lost documents.
With the SMRTR system, your documents won’t disappear after a set amount of time. There are no document storage limits, either. Instead, you get a simple, straightforward storage solution for all of your electronic documents.
Our Proof of Delivery Reconciliation app automatically compares delivery invoices with driver delivery receipts to ensure that all of your receipts are accounted for. You’ll also receive a detailed exception report that updates on its own, outlining any errors made in the delivery process.
Our apps are designed to work with a wide variety of devices. When you choose SMRTR electronic proof of delivery software, compatibility won’t be an issue.
SMRTR Backhaul Tracking
Because scheduling pickups can be tough due to the sheer number of variables that need to be coordinated, SMRTR’s software provides instant electronic management of backhaul tracking.
Pickup requests can be seen on an interactive map. This allows the driver to ensure that they’re on the right route to make the pickup.
If something happens while a driver is out for delivery and a drop-off needs to be delayed, the SMRTR system will send out an instant update so that the customer won’t be stuck wondering where their delivery has gone or when it’ll arrive.
Implement SMRTR Labeling
An essential ingredient in any delivery is an accurate, descriptive label. SMRTR allows you to create label templates that will populate with essential information such as barcodes and contents lists.
Accurate labels allow your business to stay compliant with best practices and regulations for package labeling.
With SMRTR’s Readsoft Online™ and Kofax AP Agility, vendor invoice reconciliation is easier than ever. Readsoft Online can match invoices to purchase orders and goods received. It can even integrate with your ERP or accounting software.
AP Agility uses advanced AI that automates recognition, identification, and extraction of data from invoices.
Your supply chain relies upon solid management of goods received and vendor payment management so that you can fulfill your customer’s orders!
SMRTR’s software transforms accounts receivable. With SMRTR accounts receivable, you’ll enjoy:
- The ability to autopay or set up recurring payments
- Online payments
- Mobile payments
- Advanced RDC
- Lockbox processing
- Automated cash application
Improving cash flow relies upon increased speed and accuracy. With SMRTR electronic proof of delivery software, human error is reduced with automated workflows to ensure customer invoicing is accurate, thereby shortening your collection times.
Best of all, our solutions are designed to be compatible with your existing IT infrastructure, so there is no frustration when you roll out a SMRTR system.
To increase efficiency, trust SMRTR Content Management to manage your huge volume of information. All paper documents can be scanned for digital preservation and storage, allowing you to transform any paper document into a professional-looking digital file.
With the right content management solution, you can quickly pull up documents to respond to customer needs or audit requests, all while knowing that your files are stored securely.
Which Industries Need SMRTR?
Any business that wants to streamline your delivery process and reduce costs to the organization can benefit from SMRTR’s electronic proof of delivery software.
Some of the primary industries we serve include:
Because distribution is focused primarily on getting products to customers in the most efficient manner possible, SMRTR is poised to overhaul the delivery documentation process for any distribution company. Moving to digital workflows can reduce costs by as much as 70%!
Because distribution can be hectic, SMRTR electronic proof of delivery software can help companies to reduce labor costs simply by presenting an easy and intuitive interface for their drivers.
If there’s any industry in which quick and accurate deliveries are vital, it’s the food and beverage industry. With SMRTR, you can ensure that food isn’t stuck sitting in a warehouse or on a truck, undelivered.
Driver geo-tracking features enable business owners to check to ensure that drivers are getting to their destinations on time and hitting delivery windows, which can minimize the risk of food spoilage and penalties.
Having the wrong part delivered or having a part damaged during the delivery process can be devastating to a manufacturing facility. Many manufacturers work on tight deadlines. Increasing accountability in delivery ensures that if something does go wrong during the delivery, it can be addressed immediately.
There are many moving parts in a transportation and logistics organization. Keeping track of everything can be dizzying. With SMRTR electronic proof of delivery software, moving products from one location to the next is easier than ever, thanks to an innovative tracking system.
Both physical transportation of goods and workflow management can be more accurate, saving business owners time and money.
Working Smarter with SMRTR
As you can see, SMRTR has a wealth of integrated, intuitive software designed to make your business run smoothly. With suites designed to optimize the back office, customer relationships, and deliveries, you can improve productivity across every level of your organization.
SMRTR software and apps are widely compatible with all major operating systems and hardware. We also offer unparalleled customer support. Our website contains a wealth of information.
When you want to start, grow, or enhance your business, it’s time to move away from inefficient, inaccurate paper-based processes for your deliveries! With SMRTR electronic proof of delivery software, you can enjoy innovative features that help you to deliver the products your customers need with ease.
The simplest way to find out whether SMRTR can save you time and money is to contact us! We’d love to show you how our software can transform the way that your company handles delivery documentation. Reach out to our team today and start working SMRTR, not harder.
